Our delivery terms and conditions

Shipping and delivery 

Order processing

- orders are processed within 1 to 3 business days
- we reserve the right to cancel or modify an order that does not comply with the General Terms & Conditions

Shipping of packages

- we deliver and ship online orders only in Switzerland, this in the whole country
- deliveries are made through our partner, Planzer Transport and delivered against signature
- orders are normally shipped from Monday to Thursday and delivered within 24 to 72 hours
- we reserve the right to postpone a shipment in the event of high temperatures or risk of frost, in order to preserve the wines during transport
- boxes are properly sized and your items are properly protected

Shipping costs

Shipping costs include preparation and packaging costs as well as postage costs. These costs are calculated according to the number of bottles (except special offers) according to the following:

- from 1 to 3 bottles : CHF 15.90
- from 4 to 5 bottles: CHF 12.90
- from 6 bottles, or CHF 200.-, the delivery costs are free
- items in "liter" or "magnum" size count as one bottle

Pick-up at the Shop

All online orders can be picked up at our Shop in Zürich on request, with a delay of 1 to 5 working days.

Your satisfaction is important to us, do not hesitate to contact us with any comments about your order!

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